(Reporter Xie Li) Beijing’s "high fever" persists, and the number of days exceeding 40 C in a row has broken records. Today, the working day is coming again, and the public is paying more and more attention to the definition of high temperature allowance and how to distribute it. In this regard, Beijing Youth Daily reporter learned from relevant departments that when the daily maximum temperature reaches above 40℃, the employer should stop outdoor open-air operations on that day. The Beijing Labor and Social Security Supervision Corps pointed out that employers can complain and report to the administrative department of human resources and social security without paying high-temperature allowance.

　　It is understood that the high temperature allowance refers to the allowance paid to workers by employers such as enterprises, institutions and individual economic organizations that arrange workers’ operations during high temperature operations and high temperature weather. If the employing unit arranges the workers to work in the open air in hot weather and cannot take effective measures to reduce the temperature of the workplace to below 33℃ (excluding 33℃), it shall pay the high temperature allowance to the workers and incorporate it into the total wages.

　　So, can the distribution of heatstroke prevention drinks replace the high temperature allowance? The relevant departments responded that the employer should provide enough heatstroke prevention and cooling drinks and necessary drugs for workers working in high temperature and high temperature weather. However, it is not allowed to provide heatstroke prevention and cooling drinks instead of giving money and things. Heatstroke prevention and cooling drinks shall not be used to offset the high temperature allowance. Workers who suffer from heatstroke due to high-temperature operation or high-temperature weather operation and are diagnosed as occupational diseases can enjoy work-related injury insurance benefits.

　　According to relevant departments, Beijing’s high temperature allowance will be issued from June to August. At present, Beijing’s distribution standards are: outdoor outdoor workers are not less than 180 yuan per person per month; Personnel working in indoor workplaces above 33℃ (including 33℃) shall be no less than 120 yuan per person per month.

　　For the case that the employer does not issue the high-temperature allowance, the Beijing Labor and Social Security Supervision Corps said that it can complain and report to the administrative department of human resources and social security. "You can complain at the reception service window of labor security supervision in the workplace; You can also call 12333 or send it to the urban labor security supervision department in the form of letters; Or you can defend your rights through official website of Beijing Human Resources and Social Security Bureau and WeChat WeChat official account of Beijing People’s Society ‘ QR code ’ Make complaints and reports. " The relevant person in charge said.

　　In addition, the Beijing Municipal Labor and Social Security Supervision Corps suggested that if the daily maximum temperature reaches above 40℃, the employer should stop outdoor open-air operations on that day; When the daily maximum temperature reaches 37℃ or above and 40℃ or below, the employer shall not arrange outdoor open-air operation for workers for more than 6 hours in total, and the continuous operation time shall not exceed the national regulations, and outdoor open-air operation shall not be arranged within 3 hours in the highest temperature period; When the daily maximum temperature reaches above 35℃ and below 37℃, the employer shall not arrange outdoor workers to work overtime.

　　highlight

　　For the first time, the city suffered a "triple whammy" of extreme high temperature of 40 C.

　　Yesterday, the highest temperature in the observatory in the southern suburbs of Beijing was fixed at 40.0℃, which was the third consecutive day (June 22-June 24) that the station experienced high temperature above 40℃, and it was also the first time in the history of meteorological observation in Beijing that it encountered a "triple whammy" of extreme high temperature of 40℃. It is expected that the maximum daytime temperature in Beijing will drop in the next two days, but the atmospheric humidity will increase in these two days, and the sultry feeling will be enhanced. The citizens’ heatstroke prevention and cooling work cannot be relaxed.

　　Yesterday morning, the lowest temperature in the southern suburbs observatory was as high as 26.4℃. In the morning, the temperature rose rapidly, and the temperature in the observatory reached 37℃ at 11 o’clock. From afternoon to evening, the south wind is mixed with heat waves, and the rolling heat waves make people feel even hotter. According to the monitoring of the meteorological department, the highest temperature in most parts of the city was 38℃ to 40℃ during the day on the 24th. As of 17: 00 yesterday, the highest temperature of 376 of the 556 meteorological monitoring stations in the city reached 39℃ and above (accounting for 68%), and the highest temperature of 265 stations reached 40℃ and above (accounting for 48%).

　　Yesterday afternoon, the highest temperature in the southern suburb observatory reached 40.0℃, which has been above 40℃ for three consecutive days. Among them, it was 41.1℃ on the 22nd and 40.3℃ on the 23rd. This is the first time in the history of meteorological observation in Beijing to encounter the "triple whammy" of extreme high temperature of 40℃. The continuous high temperature record of 40℃ in Beijing was thus refreshed to 3 days. According to statistics, the number of high temperature days in Beijing (≥ 35℃) is 10.6 days. Now that June is not over, Beijing has overfulfilled this year’s high temperature days ahead of schedule.

　　It is predicted by the meteorological department that although it is still sunny in partly cloudy today, the maximum temperature in Beijing will drop to about 37℃ due to the weakening of the high-altitude heating mass affecting North China. On the 26th, with the increase of clouds in the sky, there will be thunderstorms in most parts of the city from afternoon to evening, and the highest temperature is expected to be around 35℃. The Municipal Meteorological Observatory downgraded and issued a yellow warning signal for high temperature at 21: 00 on the 24th. Although the temperature has dropped slightly, the air humidity will increase in the past two days, and the sultry feeling will be enhanced. The citizens’ heatstroke prevention and cooling work still cannot be relaxed.

　　From next Tuesday (27th), the temperature in Beijing will rise again. It is estimated that the hot weather in this city will continue from 27th to 30th, with the highest temperature at 36℃ to 38℃ during the day. Text/reporter Zhao Tingting

editorial comment/note

When it comes to forensic experts, words such as "professional" and "meticulous" often appear in our minds.

Whether it is the "forensic doctor" who is often put on the screen or other "appraisers" who work hard behind the scenes, they all play an important role in judicial practice. These people use science and technology or expertise to identify and judge the specialized issues involved in litigation, and give the most objective appraisal opinions to bring fairness and justice to the people.

The Institute of Forensic Science and Technology of the Ministry of Justice is the "aircraft carrier" in the field of forensic expertise in China, where the most well-known and authoritative forensic and expert teams gather. In recent years, they have conducted judicial expertise on a large number of major, difficult, complex, sensitive and foreign-related cases, timely safeguarded national interests and citizens’ legitimate rights and interests, corrected a number of unjust, false and misjudged cases, and played an important role in resolving disputes and conflicts, maintaining social stability and ensuring judicial justice. On November 19th, the Ministry of Justice announced that the Institute of Forensic Science was officially renamed as the Institute of Forensic Science, and at the same time, the button of upgrading the whole forensic industry was pressed.

The reporter of "Legal Daily" used half a year to walk into the Institute of Forensic Medicine, face to face with the forensic doctors and experts here, and unveiled the mystery of this profession in the form of news documentary. Starting today, the Ministry of Justice’s WeChat WeChat official account launched the column of "Appraiser’s Narration" and published this series of reports.

Case review

In September 2009, a young woman in Hohhot was sent by the police to a women’s drug rehabilitation center for compulsory isolation and detoxification because of taking methamphetamine, and died 47 days later because of the rescue of ectopic pregnancy. According to the relevant biochemical indicators during the visit, it is inferred that under normal circumstances, the pregnancy time is about 30 days ago, that is, she is pregnant in the women’s drug rehabilitation center.

Drug rehabilitation centers, police, young women, pregnancy, sudden death … At that time, all kinds of speculations poured out, and family members suspected that she was raped and pregnant to death in drug rehabilitation centers, and the reeducation through labor bureau of Inner Mongolia Autonomous Region and drug rehabilitation centers were pushed to the forefront. With the consent of family members, on March 20, 2010, the relevant appraisal was entrusted to the Institute for Identification.

After careful operation during dissection, the appraiser finally found the embryo tissue with the size of soybean in the fallopian tube. After fully considering the difference between normal intrauterine pregnancy and ectopic pregnancy, it was preliminarily estimated that the embryo should be about 7 weeks, instead of 4-5 weeks calculated according to biochemical indicators. The appraiser also conducted a DNA test on the embryonic tissue, and the comparison confirmed that the biological father of the embryonic tissue was a social drug addict who had close contacts with young women.

The appraisal results restored the truth, calmed the storm of public opinion, and the reeducation-through-labor bureau and drug rehabilitation center resumed normal working order.

A leaky spoon uncovers the mystery of the death of drug-addicted girls

What the supervision and reform institutions fear most is the abnormal death of detainees. In September 2009, Xiaoyun (a pseudonym), a 19-year-old drug addict, died in a women’s drug rehabilitation center. A few days later, a post "Beautiful girl was raped and beaten to death in drug rehabilitation center" spread quickly on the Internet …

Zhang Jianhua, 41, is currently the deputy director of the Pathology Research Office of the Judicial Appraisal Institute of the Ministry of Justice, and an old forensic doctor with 17 years’ experience. When the reporter saw him, he was coming back from a business trip. Because of his rich experience and reputation, many difficult cases from all over the country will eventually find him here.

Zhang Jianhua told reporters that the biggest job feature of forensic pathologists in the Institute of Forensic Medicine is that they travel a lot, and they spend one third of their time on business trips every year; The second is the habit of "detail control". After receiving the case, they will always take pains to think and prepare all kinds of unexpected details.

Just like the "abnormal death case in drug addicts’ drug rehabilitation center", after receiving the case, the first thing Zhang Jianhua did was to buy the finest colander in the market, the colander used by ordinary people to filter soybean milk.

Why do autopsies use colander? The reporter was somewhat surprised.

"At that time, this case has formed a very serious social public opinion. Whether it is the leaders of the drug rehabilitation center and relevant competent departments, or the families of the deceased, there is an urgent need to find the truth. Our work can only succeed and not fail, so the preparations are particularly adequate." Zhang Jianhua said.

It is reported that after Xiaoyun’s death, the case-handling organ detected that her serum HCG (an indicator used to judge whether she was pregnant) index was high, which means Xiaoyun was pregnant. Then combined with other relevant evidence, the investigators preliminarily concluded that Xiaoyun’s death was caused by tubal rupture caused by ectopic pregnancy, which led to massive bleeding.

However, this preliminary conclusion makes the family even more excited: Xiaoyun is in a drug rehabilitation center and has no contact with men at all, so who made this beautiful girl pregnant? At that time, the family members pointed the finger at the only two or three male police officers in this drug rehabilitation center, and claimed 1.09 million yuan, and the public opinion was almost out of control …

"According to the numerical standard of HCG, Xiaoyun’s pregnancy is about 5 weeks, and her admission time is 47 days. According to this inference, the male policeman can’t escape suspicion. Therefore, the local political and legal organs are very anxious and want to find out the truth as soon as possible. " Zhang Jianhua said.

However, at that time, many appraisal institutions were unwilling to accept this case. Because of the great pressure of tubal rupture, the embryo is likely to be washed away. If the embryo cannot be found, it is impossible to accurately identify the length of pregnancy. In addition, the pressure of public opinion is so great that once it is not handled properly, the contradiction is likely to be transferred to the judicial expertise department.

Zhang Jianhua was well aware of the seriousness of the case, but he and two other colleagues formed an appraisal team to accept the case.

Although the cause of Xiao Yun’s death has been preliminarily inferred, what Zhang Jianhua and others need is an accurate conclusion, and they adopted the method of total dissection and exclusion.

Abdominal cavity, chest cavity, cranial cavity … Autopsy never misses a link, and after all other reasons, such as trauma, poisoning, drug abuse and disease, are excluded, the focus is locked on ectopic pregnancy.

"The’ leaky spoon’ is used in this link." Zhang Jianhua said, "At that time, we judged that the embryo was probably washed into the abdominal cavity, and there were four or five thousand milliliters of blood in the abdominal cavity, so we bought a colander to catch the embryo."

An embryo at the fifth week of pregnancy is only the size of a soybean. If it is washed to other parts of the body, it is like looking for a needle in a haystack. The "detail control" of pathological forensic doctors really deserves its reputation!

Fortunately, however, the embryo was found and the truth was close at hand.

Schematic diagram of embryonic development

"During this period, we also consulted and compared many literatures at home and abroad, and found that the HCG level of intrauterine pregnancy and ectopic pregnancy is very different. In the case of ectopic pregnancy, it is not accurate to use HCG level to infer gestational age, and there is also a lack of theoretical support. In order to accurately judge the gestational age and fix the time of conception, this hope is pinned on this small embryo. " Zhang Jianhua said.

According to the size and other characteristics of the embryo, the forensic doctor finally accurately judged that the actual gestational age of the embryo should be more than 7 weeks, and the pregnancy time should be before admission. At this point, the cause of death of drug addicts was found out, and the grievances of several male policemen were also cleared.

Then, who will be the man who got the drug addict pregnant before entering the hospital?

"This requires DNA identification." Zhang Jianhua said, "Many forensic doctors often put an embryo in formalin after taking it out. However, I don’t know that although formalin has antiseptic effect, it will also destroy some substances in the tissue itself and affect DNA testing. "

Fortunately, Zhang Jianhua left a hand after taking out the embryo, and processed the embryo by freezing preservation, without destroying the integrity of the embryo, and successfully extracted the DNA from the embryo.

At the suggestion of the forensic doctor, the public security organs collected blood samples from all the male friends who came into contact with the deceased before his death, started a DNA comparison investigation, and finally locked in a man …

"Acupuncture Case" in Shandong Province

There are twists and turns, and there is a case in the case. In fact, in Zhang Jianhua’s career, there are not a few cases that solve the fog and restore the truth by looking for a needle in a haystack.

At the end of the interview, Zhang Jianhua told the reporter about another similar case-the case of "acupuncture death" in Shandong. The case was similar to the case of "the death of a drug-addicted girl". At that time, the detainee of a detention center in Shandong died in a certain place, and there was no wound on his body, which was not like death. Many media voiced this and thought that Yu was killed by the detention center.

Looking for the cause of death can also be described as looking for a needle in a haystack, but Zhang Jianhua finally found a very small eye of a needle in the heart of the deceased’s body surface, and along the eye of a needle, found a small hole at the apex of the deceased’s heart, with a deep wound that reached the heart.

Zhang Jianhua’s discovery found the direction to solve the case. The investigators found out that Yu had hidden a needle while doing needlework at ordinary times, and then committed suicide by stabbing his heart.

"Behind every case, there are so many eyes staring at the truth. We can’t be careless. We can only be cautious, cautious and careful. This is not only a respect for the deceased, but also a responsibility for legal fairness and justice."

In a couple of days, Zhang Jianhua may be out of business again …

Source: Legal Daily-Legal Network

1905 movie network news The annual disaster magnum opus was released nationwide on September 17th, and it is now being shown. Since the film was released, it has won the box office crown for five consecutive days and the total number of people watching movies for the next day. The cumulative box office has exceeded 270 million, making it the box office champion of the Mid-Autumn Festival in 2021. The word-of-mouth of the film continued to rise, and the real sense of disaster and rescue action triggered a heated discussion among the audience. The courage and courage of the protagonists to face difficulties and fight against natural disasters also touched countless netizens. On September 22nd, the film released a feature clip of Hong Yunbing’s heroic rescue, and the image of a retired railway soldier with unchanging military spirit was awe-inspiring.

The film "Fengbao" is directed by, starring, Huang Zhizhong,, and is being shown.

　

Box office fever leads Mid-Autumn Festival disaster relief, burning and crying.

The film "Peak Explosion" tells the story of a natural disaster caused by geological changes, which threatened the life safety of 160,000 residents in the county, and various forces represented by infrastructure workers bravely saved people. The film not only has an immersive disaster scene, but also has a thrilling rescue action. The word-of-mouth continues to ferment throughout the network, creating scores of Cat’s Eye 9.5, Taobao Film 9.4, Zhihu 9.2 and Weibo V recommendation 87%. Netizens have commented on "burning and crying, nervous and worrying", "the story of the brave, full of hope after reading" and "positive energy! Vividly portrayed the Chinese rescue. " The cast and role-building of the film are also highly praised, with "all-member acting school", "Xiao Hong and Lao Hong’s opposite play full of tension" and "each female role has a unique charm". While the popularity remains high, the box office of the film also leads all the way, with the box office exceeding 270 million in five days of release, becoming the box office champion of the Mid-Autumn Festival in 2021.

Since September 20th, the film has released feature clips one after another. The exposed clips of "Ding Yajun’s emotional call for workers to blow up tunnels to save people" and "Xiao Hong and Lao Hong’s father and son embrace each other affectionately" have accurately poked the audience’s tears. On September 22nd, the film released a clip of Lao Hong’s heroic rescue in a pit. In the clip, the earthquake caused the ground to crack, the house collapsed, and a huge pit was formed, into which buses and people fell. Hong Yunbing, a retired railway soldier played by Huang Zhizhong, regardless of his own safety, quickly jumped into the pit to save people. Faced with the persuasion of Lu Xiaojin (Junyan Jiao), he said that "it’s golden rescue time" and asked Lu Xiaojin to promptly notify professional rescuers to come to the rescue. The fragment fully embodies the image of the old railway soldier who never changes his mind and always adheres to the "people first", and this dedication of the railway soldier spirit is also coming to the fore.

　

Real rescuers moved and voiced "ordinary heroes" to bring extraordinary feelings.

The film "Peak Explosion" focuses on infrastructure workers and railway soldiers, which are rarely noticed, and shows their determination and actions to unite and protect the city and save people at all costs when disasters come. Many netizens said, "Through this film, I learned more about the railway soldiers", "I sincerely pay tribute to the railway soldiers and infrastructure workers" and "I saw the real historical images of the railway soldiers and infrastructure at the end of the film, and the storm cried".

As the most sacrificed arms in peacetime, "being able to fight and dare to sacrifice" is a spiritual creed that is integrated into their blood. It is this spirit that enabled them to cross the bullets of the War to Resist US Aggression and Aid Korea, and also enabled them to overcome difficulties and build many railway projects. In the film, the role of Lao Hong, as an old railway soldier, stepped forward and sacrificed himself for others, which touched countless netizens. "Lao Hong showed the feelings of an old railway soldier", "My father was an old railway soldier, and he was in tears next to me" and "I saw the hardships and persistence of that generation in Lao Hong".

From the former railway soldiers to today’s infrastructure workers, their spirit comes down in one continuous line, and they are still a team that is not afraid of hardships and sacrifices. Building roads and bridges is the responsibility of infrastructure workers, but as long as the country needs it, they can also take the lead in disasters and dangers, and they can be seen in Wuhan’s anti-epidemic and Henan’s floods. The strong connection between the rescue story in the film and the reality also triggered the empathy of real rescuers, "It reminds me of the days when the Vulcan Hospital was built day and night in shifts", "Dad is a rescue team, I hope he will be safe forever" and "Thanks to the film for bringing our story to the screen". The extraordinary touch brought by the "ordinary heroes" in and out of the play continues.

　　Xinhua News Agency, Beijing, December 21st (Reporter Fan Xi) The "two festivals" of the New Year and the Spring Festival are coming. Are you very concerned about what benefits the unit can offer? On the 21st, the All-China Federation of Trade Unions announced new regulations on the distribution of employee benefits: On holidays, grass-roots trade unions can distribute holiday condolences to all members.

　　According to the Measures for the Administration of the Income and Expenditure of Grass-roots Trade Union Funds issued by the ACFTU, comprehensive, detailed and specific provisions have been made on the use of trade union funds for employees’ expenses. Trade union funds can be used for the collective welfare expenditure of employees, including the sympathy expenditure of grass-roots trade unions on holidays and members’ birthdays, weddings and funerals, and retirement.

　　It should be noted that the annual festivals on holidays refer to the statutory holidays stipulated by the state (namely, New Year, Spring Festival, Tomb-Sweeping Day, Labor Day, Dragon Boat Festival, Mid-Autumn Festival and National Day) and the ethnic festivals established with the approval of the people’s governments at or above the autonomous region. In principle, holiday condolences are articles that conform to China’s traditional holiday habits and necessities for workers and staff, and grass-roots trade unions can adopt convenient and flexible distribution methods in light of the actual situation. Trade union members’ birthday condolences can be distributed in kind, such as birthday cakes, or cake coupons from designated cake shops. Members can give a certain amount of condolences when they get married and have children. A certain amount of solatium can be given when a member of a trade union is hospitalized or dies. After retirement, you can issue a certain amount of souvenirs.

　　In addition, trade union funds can be used for subsidies for improving the quality of workers organized by grass-roots trade unions, awards for outstanding students in workers’ education and training, awards for winners of cultural and sports activities organized by grass-roots trade unions, subsidies for the treatment and rest of model workers and advanced workers, and expenses incurred in providing financial and material assistance to workers in need. Grass-roots trade unions can use membership dues to organize members to watch movies, cultural performances and sports competitions, carry out spring outing and autumn outing, and buy annual tickets for local parks for members.

　　However, it must be emphasized that grass-roots trade unions should strictly implement the following provisions in the expenditure of trade union funds: First, it is not allowed to use trade union funds to treat guests and give gifts. Two, are not allowed to violate the provisions of the use of trade union funds, bonuses, allowances and subsidies. Three, are not allowed to use trade union funds to engage in high consumption entertainment and fitness activities. Four, no administrative use of trade union accounts, illegal establishment of "small treasury". Five, it is not allowed to merge the trade union account into the administrative account of the unit, so that the trade union expenditure is out of control. Six, no interception, misappropriation of trade union funds. Seven, are not allowed to use trade union funds to participate in illegal fund-raising activities, or provide economic guarantee for illegal fund-raising activities. Eight, are not allowed to use trade union funds to reimburse expenses unrelated to trade union activities.

　　According to Wang Xiaofeng, spokesman of ACFTU, the current measures have been officially issued, and all provincial trade unions are working out specific implementation rules, refining expenditure scope, defining expenditure standards, determining examination and approval authority, and standardizing activities.

　　“… … On April 6, 2017, it was planted in Jinshan Environmental Protection Life Park, returning to the embrace of nature, and the spirit will last forever! " Under the watch of more than 20 relatives and friends, Mr. Wang’s ashes were dumped into three 2-meter-deep holes by his family, and then filled with flowers and covered with soil. Relatives and friends mourned and prayed silently, and the whole funeral lasted less than half an hour. No monuments, no signs, no wreaths and incense, no painful background music, instead, surrounded by green trees, green grass, a quiet, occasionally heard a few birds singing.

　　This is a common scene in Jinshan Environmental Protection Life Park in dharma drum mountain, New Taipei City.

　　Funeral is the last thing in life. In the past, people pursued grand funerals and luxurious cemeteries, thinking that this was the respect for the deceased. In recent years, Taiwan Province has challenged the custom, changed its concept, and vigorously promoted the environmental protection and natural burial such as tree burial, flower burial and sea burial, making it a common practice to return to nature.

　　Challenge the traditional funeral customs

　　Replace luxury with frugality

　　When you visit Taiwan Province, you can often see a cemetery dubbed "nightclub". Taiwan Province is a small place with a dense population. There were no special regulations in its early years. People usually chose burial, which led to chaotic tombs and even occupied fertile forests. In 1985, Taiwan Province established a long-term funeral policy focusing on cremation. Although cremation is not compulsory, the cremation rate is still increasing year by year under the policy propaganda. According to the figures of the Ministry of the Interior, in 1993, the cremation rate in Taiwan accounted for 45.87% of the dead population that year; By the end of 2015, this figure had reached 95.65%.

　　As far as customs are concerned, thick burial is as popular in Taiwan Province as in mainland China. The funeral ceremony is extravagant and extravagant, and death becomes a high consumption. An ordinary funeral costs about NT$ 200,000 (hereinafter all NT$), and some even cost millions. The funeral industry has also become a profiteering industry. "At that time, urns costing less than 2,000 yuan may cost 50,000 or 100,000 yuan." Zhang Guoxiong, Commissioner of Jinshan Environmental Protection Life Park, recalled.

　　In the 1990s, in order to change social customs, the competent authorities in Taiwan Province vigorously promoted the "plan to improve funeral facilities and funerals". On the one hand, they subsidized the construction of parks, bone-collecting towers, funeral parlours, crematoriums and other facilities in various places, and advocated that ashes should enter the tower, that is, the urn after cremation should be stored in the spirit bone tower; On the other hand, advocating frugality for funeral.

　　In July, 1994, dharma drum mountain Cultural and Educational Foundation, a Buddhist group in Taiwan, and Taiwan’s "Ministry of the Interior" jointly organized a symposium on reflection and improvement of funeral ceremonies in Taiwan Province, and put forward ways to improve various unreasonable social phenomena. According to this idea, in August and December of that year, dharma drum mountain and the Taipei Municipal Government held two joint libations respectively. Zhang Guoxiong said, "The two joint libations can be said to be the first in Taiwan Province."

　　Shi Shuli, deputy director of the funeral management office in Taipei, said that the joint libation ceremony was generally composed of 10 deceased people and held a joint farewell ceremony. First, they held their own family sacrifices, and then government officials, representatives of public opinion or non-governmental organizations offered public sacrifices for the dead. The whole ceremony was solemn and grand. After the public sacrifice, we will have separate funerals. In order to encourage people to participate in the joint libation, the government raises funds through fundraising and other means to provide people with free services as much as possible. Not only is there no charge for the farewell ceremony, but also the freezing, makeup and cremation of the remains are free. Family members only need to bear the cost of memorial tablet, shroud, coffin and so on.

　　Mr. Chen’s father died five years ago. At that time, he consulted the funeral service, and the lowest price was more than 100,000 yuan. Someone recommended a joint drink offering to him, and finally finished the ceremony with less than 30,000 yuan. Mr. Chen said, "If we don’t pay attention to the gorgeous auditorium layout like our family and have no money, we can consider this way." He believes that "after all, manners and customs are only for the living, and they are of no help to the dead."

　　Nowadays, all counties and cities in Taiwan are promoting joint libation, which has gradually become the norm. Taipei has increased from once a month to more than a dozen times a month. According to the figures released by the Taipei Funeral Management Office, in 2016, 1,324 people chose to jointly offer sacrifices. However, limited by people’s feelings, the joint libation in nanbu county City, Taiwan Province is still dominated by poor families.

　　Celebrity demonstration drives the trend

　　From entering the tower to entering the sea and burying.

　　At present, people in Taiwan Province have generally accepted the concept of ashes entering the tower. There are spiritual bone pagodas in cemeteries and some temples all over Taiwan Province, and there are also private land purchases to build family spiritual bone pagodas.

　　Four years ago, Ms. Wang’s mother died. After careful selection, she placed her mother’s ashes in the Linggu Tower of Huguo Temple in Taipei. She was pleased to say that the traffic here is convenient, it is easy to pay homage, it costs more than 90 thousand yuan, and the price is acceptable. "Such a tower is hard to find now." Some people rationally realize that entering the tower is not a long-term solution. Zhang Guoxiong said, "Your descendants remember you, but after three generations and 50 years, no one may remember you. Who will you leave it to after 100 years?"

　　In 2002, Taiwan Province authorities began to promote environmental protection natural burial, including tree burial, flower burial and sea burial. In addition to conceptual propaganda, the government subsidizes the construction of funeral facilities and encourages the construction of environmental protection parks. At present, there are 29 tree burial parks and 2 planting parks in Taiwan Province. The environment of tree burial and flower burial parks is very beautiful. The tree burial area of Yong ‘aiyuan in Fude Cemetery in Taipei is green with pine and cypress and lush green grass. In the flower burial area of Zhenshan Garden in Yangming Mountain, trees such as cherry blossoms, tassels and Podocarpus are planted, as well as shrubs such as rhododendron, camellia and osmanthus, which are like a big garden. Tree burial and flower burial must be located in the cemetery, and the planting park is located in the ordinary forest park.

　　However, it will take a long time for people to accept the ashes if they are scattered in the sea or in the soil, without erecting a monument or leaving a name. Taiwan Province’s experience is that celebrities demonstrate and drive the trend. In 2001, the "Ministry of Interior" held the first signing activity of a letter of intent to purify funeral rites and customs at a seminar on funeral reform, hoping that the social elite would take the lead, transcend the taboo of death and bravely say what they wanted.

　　In 2004, Dr. Li, the father of the famous director Ang Lee, died of illness. After the farewell ceremony, Ang Lee went to sea and held a sea burial according to his father’s wishes. Ang Lee told everyone that his father told us before his death to scatter the ashes in the sea, so as to fulfill his wish to look at his hometown in mainland China and protect Tainan. He said: "The sea is beautiful, the water is clear, and all this is beautiful. My father walked very clean, and I stopped crying. " In 2005, Manfei Lo, a dancer from Taiwan Province, passed away. Before her death, she also publicly stated that she would finish the funeral in the simplest and cleanest way. Finally, her body was cremated and scattered under the pine tree next to her father’s grave.

　　Around 2007, many environmental protection natural burial areas were built in various parts of Taiwan Province. In 2007, dharma drum mountain donated a hillside of more than 400 ping to the government of Taipei County (now New Taipei City) to set up Jinshan Environmental Life Park for the planting of ashes — — Tree burial is located in the cemetery, and planting is scattered into the forest garden. Zhang Guoxiong introduced that the first person to plant in the Life Park was the old man Dong Chu, the master of Master Sheng Yan, the founder of dharma drum mountain.

　　In February 2009, Master Sheng Yan passed away. He left a will: "No obituaries, no tombs, no towers, no monuments, no statues … …” According to his last wish, the ashes were also planted in Jinshan Park. At that time, 30,000 believers from all walks of life went up the mountain to watch the ceremony, and many of them were chartered from the south-central region. The major media widely reported that "at that time, the concept of planting was widely spread and gained more recognition." Zhang Guoxiong said, "The planting is simple, clean and economical, which is not only recognized by dharma drum mountain disciples and citizens of New Taipei, but also chosen by foreigners, Christians and even Muslims to plant in this grassland." Jinshan environmental protection life park was once so tight that it needed to be registered six months in advance, and New Taipei City built another planting park for this purpose.

　　My funeral is my call.

　　Let life return to the natural land

　　At the same time, the local government in Taiwan Province has also introduced many encouraging policies for environmental protection and natural burial. Most environmental natural burials are free, and some areas will charge a small amount of fees ranging from 2,000 yuan to 5,000 yuan. Not only that, Shi Shuli said that if Taipei residents move out of the Guling Tower and re-elect for environmental protection and natural burial, they will get economic rewards. For example, moving into Fude Cemetery for tree burial will reward 10,000 yuan; If you move into Yangmingshan Flower Burial Park, you will be rewarded with 20,000 yuan. Last year, nearly 60 people who had entered the tower were changed to environmental burial.

　　More and more people choose environmental protection and natural burial. At first, there was one sea burial jointly organized by Taipei, New Taipei and Taoyuan, which increased to four in 2013 and nine in 2016. According to the statistics of Taiwan’s "Ministry of the Interior", the number of people who chose environmental protection natural burial increased from 225 in 2004 to 9,136 in 2015, accounting for 5.58% of the dead population in that year.

　　The experience of tree burial is getting richer and richer. Zhang Guoxiong introduced that at first, the ashes were put in soluble corn cans. Later, it was found that even the corn cans did not melt for three years, so it was changed to cotton paper bags. It was also found that although the cotton paper bags could melt for half a year, the ashes were caked and difficult to integrate into the soil. Therefore, Jinshan Environmental Life Park is currently directly scattering ashes into the soil.

　　However, after all, this is a battle of ideas. Compared with the extravagance of funeral that only touches the custom level, the funeral way challenges people’s cognition of death. Relatively speaking, the metropolitan area is highly accepted, such as Taipei. According to Shi Shuli, in 2016, people who chose environmental protection and natural burial accounted for nearly 16% of the deaths in that year. The south and the countryside are not so mature.

　　Even if the deceased agrees with tree burial and flower burial, the family may not accept it. Is it disrespectful to relatives because there is no tombstone, no meeting and no tribute? A netizen named Chris admitted that Dad had mentioned that he wanted to be buried in a tree, but neither he nor his mother were sure. Finally, he threw a cup in front of the coffin, denied the tree burial, or chose to let Dad enter the spirit bone tower. In order to avoid this situation, the relevant departments in Taiwan Province specially amended the law in 2002, allowing the environmental protection natural burial in the form of a will or a letter of will, and the family members should respect the choice of the deceased. In fact, the choice of environmental protection natural burial is conducive to environmental sustainability, that is, to make the deceased get the best arrangement. As Master Sheng Yan said, "The process of life, like flowers blooming and falling, is a natural change. When we choose to return to the natural land in the last stage of life, it is to make life complete and extend indefinitely. "

　　On May 1st, a rare sight of iron-backed fish surfaced in Crescent Spring, a famous scenic spot in Gansu. The picture shows an "iron-backed fish" that surfaced about 1 foot long by visual inspection. Photo by Wang Binyin

　　On May 1st, a rare sight of iron-backed fish surfaced in Crescent Spring, a famous scenic spot in Gansu. The picture shows a large number of tourists surrounding the Crescent Spring to capture the "iron-backed fish". Photo by Wang Binyin

　　On May 1st, a rare sight of iron-backed fish surfaced in Crescent Spring, a famous scenic spot in Gansu. The picture shows the "iron-backed fish" that surfaced. Photo by Wang Binyin

　　Zhongxin. com, Lanzhou, May 2 (Wang Binyin, Feng Zhijun) The Tourism Bureau of Dunhuang City, Gansu Province disclosed on the 2 nd that on May 1, rare fish species appeared in Crescent Spring, a famous scenic spot in Dunhuang, an international tourist city. — The sight of iron-backed fish emerging from the water attracted a large number of tourists to take pictures.

　　In fact, this rare "indigenous" species in Dunhuang has disappeared for many years in Crescent Spring. In late July last year, there was a more spectacular group of fish surfaced in Crescent Spring, which was captured by tourists. However, since then, it has once again "disappeared" from the people’s sight for half a year.

　　According to the real video uploaded by netizens, there are about two or three "iron-backed fish" floating in the crescent spring on May 1, but visually, about a foot-long "head" is generally much larger than the fish that appeared a year ago, and the onlookers of tourists have not disturbed them to feed leisurely.

　　On May 1st, a rare sight of iron-backed fish surfaced in Crescent Spring, a famous scenic spot in Gansu. The picture shows several tourists "recognizing" the swimming "iron back fish" with each other. Photo by Wang Binyin

　　At present, local officials have failed to explain exactly the cause of this unusual phenomenon. However, the reporter noticed that under a series of strict official ecological control measures, the water level of Crescent Spring has been declining for many years, and it has gradually recovered and remained at around 1.5 meters in recent years, and there are often scenes in which the spring water rises and overflows the fence.

　　Located at the northern foot of Mingsha Mountain, 7 kilometers south of Dunhuang, the crescent spring, known as manhole in ancient times and medicinal spring in common name, has been one of the "eight scenic spots in Dunhuang" since the Han Dynasty, and has become a spectacle because "the ancient sand does not fill the spring, and the spring does not dry up". It is nearly 100 meters long from north to south and about 25 meters wide from east to west. The spring is deep in the east and shallow in the west, and it bends like a crescent moon. It is rumored that there are "three treasures" in Crescent Spring: iron-backed fish, seven-star grass and five-color sand. (End)

　　As the G20 Hangzhou Summit approaches, rumors in the society, especially on the Internet, begin to spread. Zhejiang province, municipal public security and other departments responded to this rumor.

　　one

　　deny/refute/spike a rumour

　　There is a post circulating on the Internet, "Expressway No.1-5 can only get out."

　　In order to ensure the G20 Hangzhou Summit to be held safely and smoothly, the public security organs will take traffic control measures in due course, but "high-speed only can’t get in" is a rumor. Please pay attention to the authoritative release and reminder of public security organs in time.

　　2

　　deny/refute/spike a rumour

　　Online transmission of the message that Hangzhou security checkpoint requires "a car owner to take a sip of more than 20 bottles of mineral water one by one"

　　It was confirmed that the news was a false rumor. Inspection of liquids is a routine practice in security inspection. The public security organs will carry out relevant inspections in accordance with strict work norms and operating procedures, and at the same time, on the premise of ensuring safety, they will try their best to embody the principle of convenience and convenience.

　　three

　　deny/refute/spike a rumour

　　Restaurants, food markets, grocery stores and pharmacies should be closed down?

　　Shop assistant of "Ganqishi" Baozi Store: The store has not received the notice of closure, and will open as usual during the summit. We have many delivery orders from nearby units every day. The order for September has already been placed, and everything is as usual!

　　Person in charge of the "Keshamier" store on Stadium Road: At present, I have not received the notice from the superior company about temporarily closing the store, and I will definitely not take the initiative to close it.

　　Clerk of Huadong Pharmacy on Jianguo Road: Business is as usual in response to the needs of the public for dispensing medicines.

　　The boss of Hemei Nong’s "Yao Dajie’s assured food": During the summit, we should not close the door, open as usual, and everyone can still come to my place to buy food. None of the hotels we have cooperated with have heard that they are going to close down. They are open as usual, and our delivery has been going on.

　　The proprietress of Kaixuan Road grocery store: Some time ago, community workers came to make a survey on whether to continue business from the end of August to the beginning of September, but no one asked me to close the door.

　　four

　　deny/refute/spike a rumour

　　No entry to Hangzhou without a pass?

　　From August 10th to September 6th, Zhejiang public security organs set up public security checkpoints (points) in places such as the land and waterway passages around Zhejiang into Hangzhou to strengthen the safety inspection of people, articles and vehicles passing by. From 0: 00 on August 15th to 24: 00 on September 6th, the entry security card was officially opened.

　　Vehicles going to the main city of Hangzhou, Xiaoshan and Yuhang District, including Hangzhou Xiaoshan International Airport, can be handled, and it is not necessary to apply for this permit in other parts of Hangzhou. Holding the entry security certificate can be quickly verified at the relevant public security checkpoints to enter the above-mentioned areas in Hangzhou, and vehicles without the entry security certificate can also enter the above-mentioned areas in Hangzhou after passing the security inspection at the public security checkpoints.

　　five

　　deny/refute/spike a rumour

　　Can’t Hangzhou vehicles be inspected annually in mid-August?

　　The traffic police department of Hangzhou said that the annual inspection of motor vehicles in Hangzhou is being handled normally.

　　six

　　deny/refute/spike a rumour

　　Will Hangzhou Passenger Transport Center Station be closed during G20?

　　Hangzhou has indeed shut down all the long-distance simple stations in the main city, such as the North Station Market Simple Station and Qianjiang Market Simple Station. However, the passenger center station, South Bus Station, West Bus Station, North Bus Station and East Railway Station, which belong to Hangzhou Changyun, are all operating normally, and all the buses from the five major bus stations are running normally, so the majority of passengers can rest assured to buy tickets and ride.

　　seven

　　deny/refute/spike a rumour

　　The security police each subsidize 100,000 yuan?

　　This is really an unfounded nonsense. During such an international grand event, it is not only an internationally accepted practice, but also a minimum requirement for maintaining public safety to prepare for battle and strengthen security. The survey shows that Hangzhou citizens are most concerned about the security incidents during the G20 Summit.

　　eight

　　deny/refute/spike a rumour

　　Hangzhou express can’t only go out, but can’t send express mail from August?

　　Hangzhou express delivery implements the real-name registration system, and carries out unpacking inspection and inspection and acceptance of express delivery. Express delivery is not impossible to send, but centralized inspection and acceptance. With the gradual strengthening of traffic control measures from late August to early September, there may be lag or delay in the receipt and delivery of express mail.

　　nine

　　deny/refute/spike a rumour

　　All logistics carts are prohibited from entering Zhejiang?

　　According to the international practice and environmental quality requirements of the summit, during the summit, Zhejiang Province will take necessary vehicle restriction measures as appropriate, and the specific policies will be subject to the official authority. Please don’t believe the rumors.

　　10

　　deny/refute/spike a rumour

　　The G20 Hangzhou Summit has a budget of 160 billion yuan?

　　In 2016, the general public budget expenditure in Hangzhou was only 123 billion yuan. What’s more, many projects accused of serving G20 were key development projects in Zhejiang and Hangzhou several years ago. Most of the transformation is to "repair the old as the old" and use modern technology to make the tradition more prominent.

　　11

　　deny/refute/spike a rumour

　　Due to G20 Summit, Hangzhou suspended the application for temporary residence certificates for foreigners?

　　Since July 1st, the newly revised Regulations on Residence Registration of Floating Population in Zhejiang Province has been officially implemented. According to the regulations, Zhejiang cancels the handling of Temporary Residence Permit and Temporary Residence Permit, and the floating population should apply for residence registration, and the floating population who meets certain conditions can apply for residence permit. The floating population holds the Zhejiang Temporary Residence Permit, which will remain valid within the validity period of the certificate.

　　According to Zhejiang release

For four and a half months

Fishing season in East China Sea

Has already begun.

In 2024, the marine summer fishing moratorium system continued the management regulations in 2023, and continued to uniformly implement the fishing moratorium in the East China Sea from 12: 00 on May 1 to 12: 00 on September 16. Tens of thousands of fishing boats in Zhejiang Province fully entered the moratorium period.

Specific types of banned sales and

What are the prohibited places?

Let’s take a look ↓↓

According to the relevant regulations, from May 8 to August 1, it is forbidden to sell eight kinds of marine chilled or live aquatic products, such as hairtail, large yellow croaker, small yellow croaker, silver pomfret, mackerel, Portunus trituberculatus, dragon head fish and shrimp, in various trading places such as farmers’ markets, supermarkets and temporary stalls, as well as restaurants and food stalls.

Four types of fishing boats, such as shrimp trawling with truss, cage pot, gill net and light fence, were specially licensed to catch shrimps, crabs, pelagic fish and other resources on August 1. After August 1st, Zhejiang residents can buy seafood such as swimming crabs caught in the East China Sea in the market.

During the fishing moratorium, should Zhejiang people who love seafood say goodbye to seafood completely?

Cultured and imported seafood will take over the "baton" of local seafood fishing. Clams, clams, mussels, squid, sea urchins and abalone are all good choices to buy seafood at this time.

Aquatic products such as bass, snapper, grouper and American red fish from marine farms, as well as aquatic products imported from abroad and caught in the ocean, are not within the scope of the ban on fishing, which can make up for the vacancy during this period.

In addition, according to the Law of People’s Republic of China (PRC) on the Protection of Wild Animals and the Decision of the Standing Committee of Zhejiang Provincial People’s Congress on the Total Prohibition of Illegal Trading and Overeating of Wild Animals, market organizers such as commodity trading markets and farmers’ markets are strictly prohibited from providing display, trading and consumption services for illegally selling, buying, eating and using wild animals and their products or hunting tools that are prohibited from being used.

Market organizers should earnestly fulfill their main responsibilities, strengthen the study of relevant knowledge such as the fishing moratorium system and wildlife protection, carry out extensive publicity and education for business operators, strengthen the management on the market, and immediately stop illegal transactions in the market and report to relevant departments in a timely manner.

The market supervision department will strengthen the inspection and supervision of various markets in accordance with the law, carry out in-depth special law enforcement actions such as "Breeze Action" and "Zhijiang Sword", severely crack down on illegal sales of aquatic products and illegal wildlife transactions in the market, strengthen cooperation with forestry, public security and other departments, and promote the investigation and management of illegal transactions in a list and closed-loop manner.

Original title: "From now until August 1, these kinds of seafood are banned! 》

Read the original text

Since 2010, the city has implemented the policy of free bus ride for the elderly over 65 years old, and more than 2 million elderly people in the city have enjoyed this benefit. This revision aims at the problems that the elderly in other places can’t ride for free, and the use of the car-respecting card is inconvenient, and further improves the free ride policy for the elderly, making the policy more inclusive and meeting the travel needs of the elderly groups more accurately.

In view of the problem that the elderly people from other places can’t ride free of charge, after the policy adjustment, the elderly people who are registered in this city, those who live in other places in this city and those who come to Tianjin temporarily can enjoy free ride benefits, which further expands the inclusive scope of the policy and implements the relevant provisions on the protection of the rights and interests of the elderly people in the country, so that all elderly people in Tianjin can enjoy free ride benefits.

In view of the inconvenience of using the card for respecting the elderly by car, after the policy adjustment, the elderly registered in this city and the elderly from other places holding the residence permit in this city can choose the third generation social security card, the card for respecting the elderly and the electronic card for riding for free; Old people who come to Tianjin temporarily can apply for a temporary electronic card and a temporary card to ride for free. The richness of free ride media provides a variety of choices and channels for the elderly to better meet the needs of different elderly groups.

In addition, after the policy adjustment, the elderly are encouraged to travel in peak hours and enjoy a safer and more comfortable ride environment, so as to reduce potential safety hazards and relieve the pressure of morning and evening peak rides.

(Jiang Yin, Secretary General of Tianjin Highway Society)

Cctv newsAccording to the website of China Banking and Insurance Regulatory Commission, recently, the Consumer Protection Bureau of China Banking and Insurance Regulatory Commission, China issued the Circular on Consumer Complaints in the Banking Industry in the Fourth Quarter of 2022 and the Circular on Consumer Complaints in the Insurance Industry in the Fourth Quarter of 2022 (hereinafter referred to as the Circular), which informed the consumer complaints in the banking industry and insurance industry received and forwarded by China Banking and Insurance Regulatory Commission and its dispatched offices.

According to the Circular, in the fourth quarter of 2022, China Banking and Insurance Regulatory Commission and its agencies received and forwarded 69,555 consumer complaints from the banking industry. Among them, 21,559 large state-owned commercial banks were involved, accounting for 31.0% of the total complaints; 26,247 joint-stock commercial banks, accounting for 37.7%; 341 foreign-funded corporate banks, accounting for 0.5%; 11,202 city commercial banks (including private banks), accounting for 16.1%; 3,872 small and medium-sized financial institutions in rural areas, accounting for 5.6%; There were 6,334 other banking financial institutions, accounting for 9.1%.

According to the Circular, the median number of complaints from large state-owned commercial banks is 3,406.5, the average number of complaints per thousand outlets is 248.8, and the average number of complaints per ten million individual customers is 51.9. The median number of complaints of joint-stock commercial banks is 2290.0, the average number of complaints per thousand outlets is 1561.8, and the average number of complaints per ten million individual customers is 303.9. The median number of complaints from foreign-funded corporate banks is 22.5, the average number of complaints per thousand outlets is 598.4, and the average number of complaints per ten million individual customers is 360.0.

According to the Circular, in the fourth quarter of 2022, there were 29,981 complaints about credit card business, accounting for 43.1% of the total complaints. Among the complaints involving large state-owned commercial banks, there are 7251 complaints about credit card business, accounting for 33.6% of the total complaints of large state-owned commercial banks; Among the complaints involving joint-stock commercial banks, there are 19,673 complaints about credit card business, accounting for 75.0% of the total complaints of joint-stock commercial banks; Among the complaints involving foreign-funded corporate banks, there are 155 complaints about credit card business, accounting for 45.5% of the total complaints of foreign-funded corporate banks.

In the fourth quarter of 2022, there were 28,545 complaints about personal loan business, accounting for 41.0% of the total complaints. Among the complaints involving large state-owned commercial banks, there are 9,625 complaints about personal loan business, accounting for 44.6% of the total complaints of large state-owned commercial banks; Among the complaints involving joint-stock commercial banks, there were 3739 complaints about personal loan business, accounting for 14.2% of the total complaints of joint-stock commercial banks; Among the complaints involving foreign-funded corporate banks, there are 134 complaints about personal loan business, accounting for 39.3% of the total complaints of foreign-funded corporate banks.

In the fourth quarter of 2022, there were 4,476 complaints about wealth management business, accounting for 6.4% of the total complaints. Among the complaints involving large state-owned commercial banks, there were 1473 complaints about wealth management business, accounting for 6.8% of the total complaints of large state-owned commercial banks; Among the complaints involving joint-stock commercial banks, there are 1647 complaints about wealth management business, accounting for 6.3% of the total complaints of joint-stock commercial banks.

According to the Circular, in the fourth quarter of 2022, China Banking and Insurance Regulatory Commission and its agencies received and forwarded 22,189 complaints about insurance consumption. Among them, there were 7689 cases involving property insurance companies, accounting for 34.65% of the total complaints; There are 14,500 life insurance companies, accounting for 65.35%. The median number of complaints about 100 million yuan premium of property insurance companies is 3.69 pieces/100 million yuan, and the median number of complaints about 10,000 policies is 0.25 pieces/10,000 pieces. The median number of complaints about 100 million yuan premium of life insurance companies is 1.59/100 million yuan, the median number of complaints about 10,000 policies is 0.20/10,000, and the median number of complaints about 10,000 people is 0.06/10,000.

According to the Circular, in the fourth quarter of 2022, there were 5,859 complaints about claims disputes involving property insurance companies, accounting for 76.20% of the total complaints of property insurance companies; There were 623 complaints about sales disputes, accounting for 8.10%. Property insurance companies have 3557 complaints about motor vehicle insurance disputes, accounting for 46.26% of the total complaints of property insurance companies; There were 1,686 complaints about other insurance disputes involving COVID-19 epidemic-related insurance and other property insurance, accounting for 21.93%.

According to the Circular, in the fourth quarter of 2022, there were 7341 complaints about sales disputes from life insurance companies, accounting for 50.63% of the total complaints from life insurance companies. There were 3980 complaints about surrender disputes, accounting for 27.45%. There were 7593 complaints about ordinary life insurance disputes from life insurance companies, accounting for 52.37% of the total complaints from life insurance companies; There were 2614 complaints about sickness insurance disputes, accounting for 18.03%.

China Banking and Insurance Regulatory Commission, China will continue to strengthen the supervision of consumer complaint handling in strict accordance with the Administrative Measures on Consumer Complaint Handling in Banking and Insurance Industry, urge banks and insurance institutions to earnestly perform the main responsibility of consumer complaint handling, strengthen the source management of complaints, improve service quality and safeguard the legitimate rights and interests of consumers.