It is hard to find a "good aunt" for a thousand dollars. "Looking for housekeeping is a two-way choice process."

  "I want to find a domestic aunt who can take care of the children and take charge of breakfast and dinner. How can it be so difficult! The favorite domestic aunt is not only hard to find, but the price is getting higher every year. " Recently, Jiang Lin, who works in Beijing, was busy looking for a suitable domestic aunt. In half a month, she attended five meetings of intermediary organizations but found nothing. Seeing that the children at home are not picked up at school, she is getting more and more anxious.

  In cities, many dual-income families like Jiang Lin find it difficult to take care of children, the elderly and work at the same time. The most convenient solution is to choose a reliable domestic aunt to help. Recently, our reporter found at several job fairs in Beijing that there is a strong demand for services in the domestic service industry after the year, but "good aunts" are hard to find.

  The demand for domestic service personnel is rising.

  "From the new moon to taking care of the elderly, every time I look for a domestic aunt, it’s like ‘ Open the blind box ’ 。” Li Qiran’s family, who lives in Shunyi, has encountered problems such as intermediary running, fraudulent resume and running-in difficulties. "Two-employee families take care of the old and the young, and domestic service is just needed. Choosing a good aunt can really help a lot." Li Qiran said.

  In the domestic market, aunts with rich experience, comprehensive skills and excellent evaluation are hard to find. Ms. Tian, the person in charge of a domestic service intermediary company in Haidian, Beijing, told the reporter: "At the beginning of the year, there were many families consulting domestic service, and most of the needs were childcare and housework. At present, the mobile phone platform has the largest number of consultations, and nearly 20 people can be interviewed every day. "

  "Auntie who has been engaged in domestic service for a long time, the orders are basically seamless." Ms. Tian revealed that "day shift housekeeping varies greatly according to the needs of employers, workload and working hours. Aunt at home is basically more than 6500 yuan per month, and the price of only being responsible for household cleaning will be lower. If you need skilled domestic workers such as new moon, nursing and housekeeper, the salary can reach more than 10,000 yuan. "

  The data shows that the domestic service market in China shows a continuous growth trend, and it is expected to increase to 1,164.1 billion yuan by 2023. The job-seeking data of a recruitment platform in the first quarter of 2023 shows that in February, the overall recruitment demand of domestic enterprises increased by 94.22% month-on-month, and in the first quarter, the overall job-seeking demand of domestic enterprises increased by 7.18% year-on-year, with strong demand. Especially in terms of "providing for the aged" and "raising children", the demand scale will continue to rise.

  With the rising demand for domestic service personnel, domestic aunts also have more considerations of their own. "During the interview, due to factors such as inconsistent living habits, respect from employers, and distance from home, more aunts chose to take the initiative to go to the household." After interviewing nearly 10 aunts, Jiang Lin felt, "Now, finding a domestic aunt is a two-way choice process."

  Supply and demand are difficult to match.

  According to the data of a consulting company, more than 40% users in the domestic service industry have had disputes with domestic workers, among which the working attitude and professional level of domestic workers are the most important reasons for disputes.

  At present, in the domestic domestic domestic market, employees are still concentrated in the "4050" female groups all over the country. They usually register for job hunting in many institutions, and their past work experience is diverse and highly mobile. People who have been engaged in domestic service for a long time are scarce, and the characteristics of "odd jobs" are obvious. These professional characteristics lead to great differences between employers and workers in parenting concepts and cultural levels. On the Internet, some lightning protection posts about the fraud of the resume of the aunt’s business certificate, the lack of practical training, and the arbitrariness of work have caused many people to feel the same way. The irregular behavior of some platform intermediaries or employees leads to a decrease in the overall evaluation of the industry.

  Ms. Yu Qin from Hebei told the reporter about the routine she had encountered before: "Some aunts quit their jobs within a week after they arrived at home, some paid a lot of agency fees but could not introduce a good aunt, and there was an excuse to ask for an upgrade of membership or a salary increase … …”

  "In the final analysis, it is a problem that the industry is not standardized, and employees have no clear skill evaluation criteria. A variety of certificates and ratings make consumers unconvinced. " Zhangyan Hua, an associate professor at China Institute of Labor Relations, said that domestic service companies lack uniform industry service standards, and companies and platforms act on their own, with different charging standards for the same service content and arbitrary service prices, which leads to poor employers’ experience, which is not conducive to the development of the industry.

  Promote the long-term stable employment of domestic workers

  With the continuous expansion of domestic domestic housekeeping industry, the ability of domestic housekeeping industry to absorb employment is becoming stronger and stronger. In 2021, the number of employees has reached 37.6 million, but at present, there is still a large gap in the domestic service industry, which is in short supply. At the major job fairs in Beijing years later, many domestic companies offered high salaries and relaxed recruitment conditions to supplement the lack of domestic workers.

  "Although domestic companies offer high salaries, there are not a few cases in which domestic workers work for a short period of time, and they are fired or voluntarily leave their jobs after working for the same employer for a few months. The domestic workers as a whole ‘ Empty window period ’ Longer. " Professor zhangyan Hua analyzed, "Domestic workers have long working hours, little rest and vacation, and lack social security. There are still many introductions from relatives and friends, but only verbal agreements or commitments. Once disputes arise, they are often scattered and lack long-term and stable employment relations. "

  "Promoting the long-term and stable employment of domestic workers in cities is a long-term and arduous task, which requires a multi-pronged approach." Zhangyan Hua said that trade unions can organize domestic service personnel through online platforms or other flexible ways, and consciously strengthen skills training such as vocational skills, legal knowledge and interpersonal communication, so as to improve the quality of employees and strengthen the cultivation of domestic talents.

  In February this year, the three departments jointly issued the "Special Action Plan for the Standardization of Pension and Domestic Service", proposing the overall goal and key tasks of the standardization of pension and domestic service by 2025. In this regard, Zhang Yanhua believes: "Giving full play to the role of industry associations and formulating unified skills identification and rating standards for domestic service personnel according to different service contents can reduce the arbitrariness of domestic enterprises, enhance employers’ confidence and trust in the industry, and promote the standardized development of the domestic industry."